It Erp Systems Risk And Support

Pietermaritzburg, KwaZulu-Natal, South Africa

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Job Summary

Provide frontline ERP support via helpdesk, phone, and remote tools (TeamViewer/Skype).
Resolve user queries, escalate issues to KOTRAK, and follow up until closure.
Perform daily system checks, correct documents, and ensure accurate processing.
Maintain ERP structure, user accounts, permissions, and company configuration.
Administer product/item codes and manage recipe updates.
Monitor SSRS reports and drive resolution of system discrepancies.
Support risk control by identifying and correcting process gaps.
Training of company employees on the effective use and management of the ERP systems

Qualifications & Experience:

3 Years Working knowledge of enterprise resource planning (ERP) systems. * Advanced Computer literacy an essential requirement

Proven previous administration experience essential, with a working knowledge of accounting.

Kerry Kopp Consulting
Recruiter

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