Internal Product Support: Valves
Johannesburg, GP, ZA, South Africa
Job Description
Job Purpose:
Receive enquiries from customers, both internal and external and expedite these to the benefit of the branch and the Group.
Key Responsibilities:
Financial
Achieve Division sales budget. Understand the difference between Margin and Mark-up. Margin Preservation Personal performance relative to branch performance
Staff
A communication and link, role with drivers, store staff, counter sales, storeman, filing clerk, credit controller, external and internal sales. Other Proper buyout methods, adhering to policies and procedures.
Customer Service and Quality
Effective and efficient customer contact extracting the needs of the customer. Making accurate legible written notes of the customer, his needs, and the time frame requirements of each enquiry. Creating a stimulating environment which makes BMG the preferred supplier to our customers. Ensure total participation and create synergy between diverse customer views and intentions. Stay within communicated time frames and provide accurate information timeously. Maintain a good relationship with customers. Communicate requirements to Manager and Product Divisions. Pro-active stock planning with Manager and Product Divisions. Front office and workspace tidiness
Minimum Requirements:
Valid driver's license Fluid Tech, Valves product knowledge is essential. Knowledge of business operations * Knowledge of Company policy and procedures
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Job Detail
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Job IdJD1486965
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, GP, ZA, South Africa
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EducationNot mentioned