Job Description

Responsibilities/Tasks

? Actively, carry through the ICT governance policies and procedures in place to provide good stewardship in the organisation and application of the


company?s ICT resources.


? Support the on-going implementation of the IT Strategic plan.


? Build and maintain full understanding of Interfront?s technology platforms with the view to better equip or optimize the ways in which ICT delivers services


to the company and/or clients.


? Report to ICT Team lead and provide input and support on all ICT projects.


? Maintain Service-levels (Availability and Capacity planning, IT service continuity and Information security)


? Support Service transition (Change management, Service asset and configuration management and Release and deployment management).


? Support Service operation (Event and incident management, access management, request tracking and fulfilment).


? Help support and maintain backup and disaster recovery environments.

Minimum Requirements

? Relevant tertiary qualification in Information Technology or matric with 5 years relevant work experience.


? 5+ years? experience and working knowledge of Linux and Windows.


? 5+ years? experience with virtualisation.


? 5+ years? experience with maintaining a Microsoft Server Environments.


? 5+ years? experience with managing a Microsoft Active Directory.


? 3 years Azure and Office356 administration.


? Hands-on experience and knowledge of LAN / VLAN / Wireless and VPN technologies.


? Experience working with and supporting internal end-users


? Experience in vulnerability/patch management solutions (WSUS)


? Experience with Backup technologies (i.e: Veeam, Acronis, Backup Exec, Veritas)

Skills and Knowledge that would be an advantage

? Microsoft Azure


? Enterprise Monitoring solutions


? Basic web services (Apache, Tomcat, IIS)


? Familiarity with Cobit/ITIL.


? Understanding of security principles


? Hands on experience with backup and replication


? Understanding of storage technologies


? Certification in Linux and/or Windows a plus.


? Certification in VMware a plus.


? Certification in Azure a plus


? Experience with Manage Engine products a bonus.

Personal Profile

? Strong troubleshooting skills.


? Organized, structured and attention to detail.


? Ability to work in a team or alone.


? Self-starter.


? Customer focused.


? Adaptable (ability to quickly learn new technologies as required).


? Excellent communication skills, both written and verbal.