Job Description

Are you passionate about delivering robust infrastructure solutions and supporting modern workplace technologies? Join OryxAlign as an Infrastructure Engineer and play a key role in maintaining and enhancing critical IT services across our client environments.
Why OryxAlign?
At OryxAlign, we believe in empowering our people to thrive. We're committed to delivering outstanding service to our clients while fostering a positive, inclusive, and growth-oriented workplace. If you're looking for a role where your technical expertise and problem-solving skills can shine, we'd love to hear from you. This role will be working directly for one of our VIP clients.
What You'll Be Doing

• Provide 2nd & 3rd-line escalation support for incidents and service requests.
• Troubleshoot performance, connectivity, and system health issues.
• Support migration and maintenance of workloads in Azure and Microsoft 365.
• Implement security, compliance, and identity configurations in Azure AD and M365.
• Participate in infrastructure upgrade and transformation projects.
• Document solutions, changes, and designs following OryxAlign standards.

Maintain and support:

• Windows Server / Active Directory / Group Policy
• Linux
• Azure AD & Microsoft 365 platforms
• Virtualisation platforms (VMware / Hyper-V)
• On-prem and cloud storage systems
• Backup platforms and DR environments

What You'll Bring

• Strong experience in Windows Server, AD, Group Policy.
• Skilled in Azure AD & Microsoft 365 administration.
• Hands-on experience with VMware or Hyper-V virtualisation.
• Knowledge of storage systems and backup platforms.
• Proficiency in PowerShell scripting for automation.
• Excellent troubleshooting and communication skills.

Minimum qualifications
Education:

• Matric (Grade 12) or equivalent (NQF Level 4) - essential.
• IT-related tertiary qualification (e.g., Diploma or Certificate in IT, Computer Science, or Information Systems) - preferred

Certifications :

• Microsoft Certifications (e.g., AZ-104, MS-102, AZ-900).
• CompTIA Network+ / Server+ (advantageous).
• VMware VCP or Hyper-V experience beneficial.
• Windows Server certifications.
• Cisco CCNA (advantageous).

Experience:

• 3+ years' experience in Infrastructure / Systems Engineering within MSP or multi-tenant environments.
• Experience supporting migrations, server refreshes, and cloud buildouts

What We Value

• Strong analytical and troubleshooting capability.
• Calm and methodical under pressure.
• Collaborative team player across Cape Town & UK regions.
• Alignment with OryxAlign's values and professional standards.

Job Expectations

• Location: Cape Town, South Africa.
• Working Model: Office-based with alignment to CET business hours.
• Working Hours: Standard Cape Town hours with required overlap with UK/Europe operations.
• On-Call: Participation in after-hours maintenance or incident response rotation as required.

What you will get from OryxAlign
Along with competitive salary and training and development you will receive leave entitlement of 15 days plus one volunteer day, medical aid allowance, retirement annuity allowance with - 4% employer contribution.
Other benefits include:

• Social events throughout the year
• Technology Loans
• Wellbeing initiatives
• Long service leave
• Reward and recognition awards

Equal opportunities
OryxAlign is an equal opportunity employer who are committed to creating an inclusive environment for all employees. In accordance with the Employment Equity Act of South Africa, we actively promote diversity and the fair treatment of all individuals, regardless of race, gender, disability, age, religion, sexual orientation, or any other characteristic protected by law. We encourage applications from candidates who will contribute to the diversity of our team, especially those from historically disadvantaged groups.

Skills Required