Job Description

Job Purpose
The HR Consultant will be responsible for the implementation of all HR processes, projects and activities throughout the life cycle of the employee within allocated departments within a business unit, ensuring sound advice and the seamless and consistent delivery of the services to line management and employees in line with company procedures and compliance standards. This will include the delivery and updating of the HR Information Management System and data integrity; recruitment and selection processes; governance, project and change management & reporting; the implementation of employee relations practices; consultation and advice to line on people management policies and practices; talent and learning practices for the unit; as well as performance consulting, in line with legislation and Sun International standards
Key Performance Areas
Understand and implement the people strategy in supporting business operations and objectives
Consults to business to understand performance, productivity and other people challenges; and be able to diagnose the issue and provide solutions to improve people practices within allocated departments
Facilitate all recruitment, selection and assessment processes, including advertising, shortlisting, interviewing, reference checking, vetting and appointments processes
Facilitate the relocation and onboarding of employees into the business; ensuring employees experience an onboarding and employment experience in line with Sun Internationals EVP and brand
Supervise and participate in the capturing and updating of the HR System in line with operational changes and changes to employees personal information and employment, ensuring data integrity for areas of responsibility
Prepare and administer HR-related documentation, such as contracts of employment, throughout the employee life cycle
Prepare relevant paperwork for payroll around staff movements and conditions of employment
Process and monitor unemployment claims, and disability cases by reviewing claims, recording and filing of documentation
Coordinate all admin as it relates to discipline and grievance procedures in allocated departments and ensure proper record keeping as required by legislation
Handle escalated HR queries and requests received by the HR office on a daily basis and escalate relevant issues in all areas of HR including bursary applications, medical aid, provident fund, and other relevant programs by advising employees of eligibility; providing application information; helping with form completion; verifying submission; notifying employees of approvals.
Understand, be able to explain and answer queries relating to Suns reward and remuneration policies and processes
Prepare and submit relevant documentation and update the system with relevant payroll and benefit information, ensuring disputes are resolved timeously
Monitor Kronos / T&A system and ensure exceptions are cleared and processed correctly in time for the pay run, ensuring any issues are resolved with operational management
Work with management in troubleshooting and resolving employee relations concerns being experienced within the operations including the facilitation of the grievance and disciplinary processes, escalating unresolved issues to management
Work with management and staff to implement the Sun Way Culture and Sun values
Work with management and staff to administer surveys and facilitate and implement employee engagement projects
Update personnel files ensuring these are accurate and complete in readiness for any audit requirements
Track and report on HR statistics and analytics within areas of responsibility including headcount, leave liabilities, sick leave balances and absenteeism rates, etc; identifying, communicating and collaborating with line on any areas of concern and potential solutions.
Compile and track Employment equity and skills development statistics for areas of responsibility, identifying any opportunities for transformation in line with targets and policy
Be a change agent and communicate on change plans within areas of responsibility.
Participate and assist operators with the implementation of talent and career processes
Facilitate the implementation of HR projects and deliver activities and work as defined in the project plan and deadlines, ensuring all relevant stakeholders in the business operations have been consulted
Participate in the organization and implementation of employee events such as long service awards, employee of the month awards, roadshows, etc.
Facilitate the performance management process, and assist operators with any challenges or concerns they may have from a process perspective
Tracks and analyses performance results across relevant business areas to identify individual opportunities and performance gaps.
Where trends are identified conduct analyses (including observations / interviews) to investigate issues being experienced in the operations, diagnose and identify the root cause of the issue and make recommendations to improve performance
Facilitate learning solutions relevant to identified gaps
Supervise the capturing and updating of training events and records in the learning system, ensuring that learners have been correctly captured into the system
Track skills spend and documentation in areas of responsibility, and provide input on how to improve skill spend, aligned to the business strategy
Assist in the compilation of skills development data for reporting purposes
Co-ordinate onboarding processes for areas of responsibility with line
Co-ordinate and track learnership contracts and documentation for the business unit
Stay informed of HR practices, policies and labour legislation and build job knowledge by participating in educational opportunities, reading professional publications, etc.
Build trusted and respected relationships with internal stakeholders, and be a sound and credible counsel for operating teams
Maintains regular communication on current administration and projects status with relevant stakeholders
Education
B Degree in Human Resources Management or same level relevant qualification
Experience
Minimum 5 years' experience in HR, including 3 years' experience as an HR Officer
Experience in the gaming and hospitality industry is an advantage
Skills and Knowledge
Analyzing
Assuring quality
Collecting information (sourcing; checking and / or documenting)
Maintaining Focus
Acting with energy and enthusiasm
Integrating (Connecting, Relating and Collaborating)
Managing customer and stakeholders
Organizing and co-ordinating
Problem Solving & Initiative
Interviewing Skills
Employee Relations Processes
Functional HR knowledge including recruitment, learning & development; performance management; talent management; workforce planning
Change Management
Remuneration & benefits
Business Acumen
Project Management
Proficiency in MS Office; Peoplesoft, Kronos
Personal Credibility & integrity
Written and verbal communication skills
Knowledge and application of labour legislation (LRA BCEA), Skills Development Act, EE Act
Equity
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.