Job Description

Job Title:

Hotel Receptionist

Location:

Boutique Hotel, Morningside, Durban

Job Summary:

15 Room Boutique Hotel is seeking an experienced, impeccably presented, and articulate Hotel Receptionist to join our front-of-house team. This role is suited to a hospitality professional who understands the standards of a luxury boutique environment and consistently delivers a personalized, discreet, and exceptional guest experience.

Key Responsibilities:

Deliver a warm, professional, and personalized welcome to all guests Manage seamless check-ins, check-outs, and reservation processes Handle guest enquiries, special requests, and concerns with tact and efficiency Maintain high standards of professionalism in all guest interactions, in person, telephonic, and electronic Manage booking platforms, billing, and cash-handling accurately Liaise closely with housekeeping and management to ensure flawless daily operations

Requirements:

Proven experience as a hotel receptionist within a boutique or upmarket hospitality environment Exceptional communication skills, with a polished and confident manner Impeccable grooming and professional presentation Strong attention to detail and commitment to service excellence Ability to work shifts, weekends, and public holidays Contactable references is a prerequisite Well spoken and written English, Arabic Competency in hotel booking systems, Gaap, Nightsbridge and general administration

Remuneration:

Market-related and commensurate with experience.

Job Types: Full-time, Permanent

Pay: R6500,00 - R8500,00 per month

Work Location: In person