Job Description

Job Summary General Manager - Hospitality Industry
We are seeking an experienced and dynamic General Manager to lead our hospitality operation with excellence and integrity. The ideal candidate will have a proven track record in managing high-performing teams, delivering exceptional guest experiences, and driving business growth through strategic leadership.
Key Responsibilities:

• Oversee all aspects of day-to-day operations, including front of house, food and beverage, housekeeping, and guest services
• Lead, motivate, and develop staff to ensure consistently high service standards
• Drive revenue growth through effective cost control, marketing initiatives, and operational efficiency
• Maintain strong relationships with guests, suppliers, and key stakeholders
• Ensure compliance with all health, safety, and hospitality regulations
• Monitor financial performance and prepare regular reports and forecasts
• Implement and uphold company policies, service standards, and brand values

Requirements:

• Minimum 5 years' management experience within the hospitality industry (hotel, resort, or similar environment preferred)
• Strong leadership, communication, and interpersonal skills
• Excellent financial and operational management abilities
• Proven experience in improving service quality and operational performance
• Ability to thrive in a fast-paced environment and make sound decisions under pressure
• Professional appearance and conduct at all times

We Offer:

• Competitive remuneration package with performance incentives
• Supportive and collaborative working environment
• Opportunities for professional development and career advancement
• The chance to lead a respected establishment with a focus on guest satisfaction and excellence

Bright Placements (PTY) Ltd
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Skills Required