Job Description

Job Title:

Guesthouse Manager - Boutique Guesthouse, Atlantic Seaboard (Sea Point)

Location:

Sea Point, Cape Town, Western Cape, South Africa

About Us:

We are a stylish and intimate boutique guesthouse located in the beautiful Atlantic Seaboard area (Hout Bay). With a focus on relaxed premium hospitality by the sea, our team is passionate about creating memorable stays for guests in a home-style environment. As part of a dynamic property management group, we embrace hands-on operations, warm guest interaction, and high standards of comfort.

Role Overview:

As Guesthouse Manager, you will oversee daily operations from breakfast service through early afternoon and ensure our guesthouse delivers seamless, high-quality experiences. You'll lead the on-site team (housekeeper, guest liaison), supervise property readiness, staff coordination, and guest satisfaction. This role is ideal for a proactive hospitality professional who thrives in a boutique setting and enjoys both guest interaction and operational oversight.

Key Responsibilities:

Breakfast Service Coordination:

Organise and oversee the morning breakfast service (with support from cook/housekeeper). Ensure timely preparation, presentation, guest service, and satisfaction of breakfast

Operations & Team Supervision:

Oversee daily housekeeping of rooms and common areas, ensuring they meet guesthouse standards. Check property readiness before each check-in (rooms, amenities, presentation). Identify, report and coordinate with the property management team on maintenance issues.

Guest Experience:

Greet/interact with guests during the morning/early afternoon; address any requests or issues promptly. Act as on?site liaison for guest communication team, providing real-time operational input.

Administration & Stock Control:

Manage linen and amenities stock levels, breakfast supplies, ordering and replenishment. Maintain daily/weekly operational reports, housekeeping logs, guest feedback summaries. Support guest communication team by providing accurate on-the-ground information for hand-overs and guest updates.

Requirements (Must-Haves):

Proven experience in hospitality / guesthouse / hotel management, preferably in a boutique or premium-segment setting. Strong guest service orientation and interpersonal skills. Demonstrated ability to lead housekeeping / property readiness / maintenance coordination. Hands-on attitude - prepared to assist directly (e.g., breakfast service or guest interaction) when needed. Organised, reliable, flexible (including weekends and public holidays) with early-morning start. Legally eligible to work in South Africa.

Preferred / Nice-to-Have:

Experience on Cape Town's Atlantic Seaboard or similar tourism/hospitality location. Familiarity with property management workflows (housekeeping/maintenance/guest liaison). Basic understanding of stock control and reporting systems.

Working Hours & Employment Type:

Full-time, permanent. Typical hours: Early morning start through to afternoon (exact start time depends on breakfast service schedule), including weekends and peak season flexibility.

Compensation & Benefits:

Competitive salary

R20,000 - R30,000/month

(depending on experience) plus performance-based incentives.

Why Join Us?

Work in a stunning location on Cape Town's Atlantic Seaboard, with beautiful surroundings and strong tourism appeal. Join a supportive team environment where hands-on leadership is valued and where your contributions make a direct impact on guest experience and team success. Opportunity for genuine responsibility and growth within our property management group.
Job Types: Full-time, Permanent

Pay: R20000,00 - R30000,00 per month

Work Location: In person