Job Description

Job Summary
ABOUT THE ROLE Our client, a luxury 4-star hotel located on the iconic Blouberg beachfront, is seeking a Groups & Conference Coordinator to join their dynamic Meetings & Events team.
This role is central to delivering seamless group bookings, conferences, and event experiences that reflect the hotel's high standards. The successful candidate will be highly organised, detail-oriented, and guest-focused, with strong coordination skills and the ability to work under pressure.
KEY RESPONSIBILITIES

• Coordinate group bookings, conferences, meetings, and special events from enquiry to execution
• Liaise with clients, guests, and internal departments to ensure smooth operations
• Prepare function sheets, event proposals, and contracts
• Manage room allocations, event set-ups, and special guest requests
• Oversee on-the-day event support and client liaison
• Ensure compliance with hotel standards, brand guidelines, and guest service excellence
• Handle billing, deposits, and event-related administration
• Upsell hotel facilities, packages, and services to maximise revenue opportunities

MINIMUM REQUIREMENTS

• 2-3 years' experience in Conference & Events Coordination within a 4* or 5* hotel or similar luxury environment
• Strong administrative and organisational skills with attention to detail
• Excellent communication and client-facing skills
• Ability to handle multiple bookings and deadlines under pressure
• Proficiency in MS Office and hotel PMS/booking systems (Opera advantageous)
• Grade 12 (Matric) required; Hospitality qualification beneficial
• Professional, polished, and guest-focused approach
• South African citizens only

OFFER

• Competitive, market-related salary
• 15 days annual leave
• Provident Fund contribution
• Meals on duty
• Career development and growth opportunities in a luxury hotel environment

APPLICATION REQUIREMENTS

• Submit an updated CV with your South African ID number
• Include contactable references
• Ensure your CV is 100% up to date (critical for shortlisting)
• Only applicants meeting the minimum requirements will be contacted

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