Job Description

Job Summary General Manager / General Management Couple
Employment Type: Full-Time, Live-In
We are seeking an experienced and dynamic General Manager or General Management Couple to take the helm of our lodge operations. This is an exceptional opportunity for hospitality professionals who thrive in a remote, nature-rich environment and are passionate about delivering unforgettable guest experiences.
About the Role:
You will oversee all aspects of lodge operations, from guest relations and team leadership to financial management and property upkeep. Your mission: to ensure every guest leaves with lasting memories, every team member feels motivated and valued, and the lodge continues to operate at the highest standards.
Key Responsibilities:

• Lead, manage, and inspire the lodge team across all departments.
• Oversee daily lodge operations, including guest services, housekeeping, maintenance, food & beverage, and activities.
• Drive exceptional guest experiences through personal engagement and service excellence.
• Manage lodge budgets, financial reporting, and cost control.
• Implement and uphold operational policies, health & safety standards, and sustainability initiatives.
• Coordinate with marketing, reservations, and sales teams to optimize occupancy and revenue.
• Ensure the property and facilities are maintained to premium standards.

Requirements:

• Proven leadership experience in hospitality, preferably in a lodge or luxury resort setting.
• For couples: complementary skill sets (e.g., one partner focusing on guest relations/operations, the other on administration/maintenance/culinary).
• Strong organizational, problem-solving, and interpersonal skills.
• A passion for hospitality, nature, and working in remote locations.
• Financial acumen and operational oversight skills.
• Ability to work under pressure with flexibility and adaptability.
• Valid driver's license for both applicants (if applying as a couple).

What We Offer:

• Competitive salary package.
• Comfortable on-site accommodation.
• Meals during working hours.
• Opportunities for professional growth.
• The chance to live and work in a beautiful, unspoiled environment.

If you have the leadership skills, operational expertise, and enthusiasm to run a world-class lodge, we would love to hear from you.
Bright Placements (PTY) Ltd
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