Job Description

Job Summary General Manager Premium Grill & Hospitality Venue | Durban This is not for the faint-hearted. A leading Durban restaurant, celebrated for its open-flame grilling and premium meat offering, is looking for a dynamic; hands-on General Manager to lead from the front, drive performance, and elevate an already strong reputation for outstanding guest experiences. If you thrive in fast-paced environments, love building winning teams, and understand what it takes to run a high-performing hospitality operation - this is your opportunity. What We Offer Competitive; performance-aligned salary package Leadership role in a high-energy; premium hospitality environment Accommodation option available to support relocation Opportunity to take ownership of a respected, high-performing venue What You'll Be Responsible For Leading daily restaurant operations across front and back of house Driving guest experience and service excellence Building; mentoring and retaining a high-performing team Managing costs, stock and operational efficiency Ensuring seamless coordination between kitchen and service teams Maintaining compliance with health, safety and labour regulations Supporting marketing initiatives and brand growth Driving menu and service innovation Managing reservations and guest flow during peak periods Maintaining strong financial reporting and budget discipline What We're Looking For Proven success managing premium restaurant operations Strong leadership presence with the ability to motivate and develop teams Excellent commercial understanding and cost control capability Passion for service excellence and guest satisfaction Ability to thrive under pressure and lead demanding service periods KPIs & Measures of Success Revenue growth and profitability Guest satisfaction and reputation Operational efficiency and service flow Staff performance and retention Food and stock cost management Compliance and safety standards Brand visibility and market presence Innovation in guest experience Smooth reservation and service management Accurate financial reporting and cost control
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