Job Description

SUMMARY:
Lodge General Management Couple - Welgevonden Private Game Reserve
??? Vaalwater, Limpopo, Welgevonden Game Reserve | Live-in | Full-time
R75,000 Cost to Company (Couple Combined) | Meals on Duty | 5% Provident Fund An extraordinary opportunity awaits a seasoned General Management Couple to take the lead at a prestigious luxury lodge nestled in the heart of the Welgevonden Private Game Reserve. We're seeking a hospitality powerhouse duo, passionate, experienced, and hands-on to deliver seamless operations, mentor high-performing teams, and uphold world-class guest experiences in one of South Africa's most exclusive safari settings.
POSITION INFO:
Your Role at a Glance
??? Operational Oversight

• Manage and coordinate daily lodge operations across Rooms Division, F&B, Maintenance, Guest Services, and Admin
• Maintain seamless service delivery while anticipating guest and operational needs
• Ensure high standards of hygiene, presentation, and safety across all areas

??? Leadership & People Development

• Inspire and guide multidisciplinary teams through active, hands-on management
• Foster a culture of accountability, ownership, and excellence at all levels
• Lead by example with mentorship, coaching, and succession planning

??? Financial Stewardship

• Manage lodge budgets and cost controls; deliver strong financial performance
• Compile and analyse reports on revenue, occupancy, procurement, and expenses
• Lead and support union negotiations and payroll planning

??? Guest Experience & Brand Standards

• Uphold the lodge's reputation for luxury, service, and bespoke experiences
• Ensure consistent 5-star service from pre-arrival to departure
• Handle guest relations, complaints, and VIP hosting with professionalism and care

??? Strategic Direction & Innovation

• Collaborate with Operations Management to align with group strategy
• Drive initiatives that promote sustainability, efficiency, and quality
• Contribute to innovation in lodge offerings, experiences, and service culture

Minimum Experience & Requirements

• Matric essential; formal

qualification preferred * 5+ years' experience as General Manager in a luxury lodge environment

• Deep understanding of

lodge operations and guest expectations * Valid RSA ID, Driver's Licence, and own vehicle

• High-level leadership, financial acumen, and operational decision-making
• Tech-savvy: Excel, Word, PowerPoint; OPERA Cloud experience advantageous
• Strong communication, conflict resolution, and organisational skills
• Adaptability, cultural awareness, and resilience in high-pressure environments

Why Join This Lodge?

• Live and work in an iconic Big 5 reserve
• Play a pivotal role in shaping guest journeys and lodge culture
• Be part of a company with strong values and high operational standards
• Enjoy a close-knit team culture and high autonomy in your work

• Based in: Welgevonden Private Game Reserve, Limpopo
• Package: R75,000 CTC (combined), Live-in, Meals on duty
• Additional Benefits: 5% Provident Fund (compulsory)
• Requirements: RSA ID, Driver's Licences, Own Vehicle
• Note: Non-pet-friendly; not suitable for children
• Interview: Must be available in person
• Retirement Age Policy: 60

Apply now with your updated CV All applications are treated confidentially. Only shortlisted candidates will be contacted.

Skills Required