Job Description

Sorbet Glengarry is on the lookout for a confident and motivated

Front Desk Coordinator / Therapist

to join our dynamic team!

This hybrid position is ideal for someone who enjoys the balance between delivering exceptional guest service and performing professional treatments. You'll manage the front desk with warmth and efficiency while also putting your hands-on skills to work as a qualified Therapist or Nailtech specific days.

Key Responsibilities:

Coordinate and manage front desk operations and staff Strong focus on driving monthly sales targets - services and retail Manage appointment bookings and client inquiries Handle administrative duties and ensure accurate cash ups Manage guest complaints and resolve issues effectively Perform professional treatments in line with your qualifications on specific days. Deliver a consistent, high-quality guest experience that reflects the Sorbet brand Support the team in achieving store and individual performance goals Maintain store hygiene standards, cleanliness, and operational excellence

Requirements:

Recognised qualification in Beauty Therapy or Nailtechnology (or equivalent) At least 2 years of experience in a salon or spa environment Professional, well-presented, and confident with clients Computer literate and comfortable managing booking systems A team player with strong organisational and communication skills
If you're passionate about beauty, people, and creating memorable experiences, we'd love to hear from you!

Job Type: Full-time

Ability to commute/relocate:

Brackenfell, Western Cape 7560: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Certificate (Preferred)
Experience:

Front Desk & Beauty Therapy: 2 years (Preferred)
Language:

English & Afrikaans (Preferred)
License/Certification:

Matric & Beauty Therapy (Preferred)
Location:

Brackenfell, Western Cape 7560 (Preferred)
Work Location: In person