Job Description

Sorbet Phesantekraal - Durbanville

Sorbet Phesantekraal is expanding our talented team!
We're looking for a

Front Desk Coordinator / Therapist

who can confidently manage front desk operations while delivering world-class treatments on designated days.

This hybrid role suits someone who thrives in both client service and treatment delivery, maintaining a balance between admin excellence and hands-on guest care.

Key Responsibilities:

Coordinate and manage front desk operations and staff Strong focus on driving monthly sales targets - services and retail Manage appointment bookings and client inquiries Handle administrative duties and ensure accurate cash ups Manage guest complaints and resolve issues effectively Perform professional treatments (skin, body, or nails) with precision and care on specific days. Maintain guest satisfaction through warm, professional service Maintain high level cleaniness and hygiene and uphold Sorbet standards at all times

Requirements:

Recognised Beauty Therapy qualification Minimum 2 years' industry experience Strong client service orientation and excellent organisational skills Computer literate and confident managing bookings Positive, reliable, and passionate about beauty and people
Job Type: Full-time

Ability to commute/relocate:

Durbanville, Western Cape 7550: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Certificate (Preferred)
Experience:

Front Desk& Beauty Therapy: 2 years (Preferred)
Language:

English&Afrikaans (Preferred)
License/Certification:

Matric Certificate& Beauty Therapy Qualification (Preferred)
Location:

Durbanville, Western Cape 7550 (Preferred)
Work Location: In person