Location-Sandton
Job Family
Risk, Audit and Compliance
Career Stream
Forensics
Leadership Pipeline
Manage Self: Professional
Job Purpose
To conduct investigations on Nedbank staff by following forensic and relevant methodologies to mitigate fraud and reputational risk and criminal liability and ensure regulatory requirements in Nedbank, including subsidiaries are met.
Job Responsibilities
Build, manage and maintain stakeholder relationships through face-to-face interaction and networking.
Attend industry and professional forums, sharing best practice, creating synergies and collaborative professional relationships.
Request assistance from, and consult with, internal and external sources to obtain expert opinion and evidence.
Interact with and keep stakeholders updated on progress of ad hoc requests and/or investigations, as well as when case is closed.
Present investigation findings in a formal report to relevant stakeholders for implementation of recommendations and actions required.
Conduct investigations against Nedbank staff, draft reports and recommend potential solutions, process changes and/or raise awareness of modus operandi to business.
Alert and liaise with relevant investigation units and/or product owners through formal interaction.
Update case management system with findings and recommendations to ensure reporting to the relevant enterprise risk committee takes place.
Follow interviewing processes and relevant investigation methodologies, update processes and where relevant, escalate to chief risk officer and relevant stakeholders.
Conduct root cause analysis of staff investigations and/or claims to identify gaps in processes to make recommendations.
Analyse information and compile formal report containing recommended actions and solutions.
Alert and/or liaise with other banks or relevant institutions regarding possible fraudulent activities and events.
Utilise and access various resources to conduct investigations and/or ad hoc requests to report fraudulent and/or inappropriate activities.
Prepare files by scanning evidence for future reference and safekeeping.
Improve personal capability and stay abreast of developments in field of expertise.
Ensure all personal development plan activities are completed within specified timeframe and as per agreement with management.
Share knowledge of trends and identified fraud risks with team and stakeholders during formal and informal interaction.
Provide input and support for buy-in, and recommend the development of new and/or enhanced processes that will improve the functioning of stakeholders' businesses.
Participate in Nedbank culture building initiatives and corporate social responsibility initiatives.
Identify opportunities to influence the improvement or enhancement of business processes and methodologies.
Capture time to ensure billable hours are accounted for and costs are recovered.
Essential Qualifications - NQF Level Diploma
Preferred Qualification Diploma: Criminal Justice and Forensic Auditing
Minimum Experience Level Minimum 3 years experience in banking environment and/or conducting investigations
Technical / Professional Knowledge
Ethics and Fraud
Fraud investigation methodology
Governance, Risk and Controls
Relevant Nedbank product knowledge
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Relevant regulatory, compliance and risk legislation
Behavioural Competencies Communication
Continuous Learning
Customer Focus
Decision Making
Managing Work
Quality Orientation
Preferred Certifications
Preference will be given to candidates from the underrepresented groups
Please contact the Nedbank Recruiting Team at +27 860 555 566
- Please contact the Nedbank Recruiting Team at +27 860 555 566
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