Job Description

Closing Date 2025/04/23
Reference Number MMH241126-5
Job Title Forensic Investigator
Position Type Permanent
Role Family Risk
Cluster Risk Management
Remote Opportunity Some of the time
Location - Country South Africa
Location - Province KwaZulu-Natal
Location - Town / City Durban
Introduction
At Momentum Group, our Group Forensic Services and AML Operations teams are at the forefront of safeguarding the organization from financial crime and reputational risks. Their pivotal role includes investigating fraud, corruption, and misconduct, while ensuring compliance with AML regulations and promoting a culture of integrity across our business.
With a focus on risk identification, compliance, and proactive prevention, these teams collaborate with business units to strengthen security frameworks and mitigate risks. Through their expertise, they build trust with clients and stakeholders, ensuring that our operations not only meet regulatory requirements but also exemplify ethical standards.
If you are ready to make an impact and join a team that leads the fight against financial crime, we invite you to explore this exciting opportunity in our Forensic Investigator role, based in East London, Eastern Cape.
Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
To investigate white collar crime, non-compliance with relevant legislation and transgressions of specific codes of conduct perpetrated in and against the business
Requirements
MINIMUM QUALIFICATIONS:

• Matric and equivalent qualification
• Certificate in Money Laundering Control
• ACAMS Certificate
• Certified Fraud Examiner (ACFE)
• ICFP
• Relevant B-degree in Law, (Accounting, Risk Management, Forensic Investigations, Criminal or related field)

MINIMUM EXPERIENCE:

• 5 years' experience in the field of forensic/corporate investigations
• Experience in Financial Crime Compliance
• Experience in complex forensic investigations
• Experience in data analysis and/or data analytics an advantage
• Good experience and knowledge in Life/Funeral claims investigations
• General knowledge of the Labour Relations Act

KNOWLEDGE:

• Knowledge of Fraud legislature
• Knowledge of Insurance, Health and Financial Services Industry
• Knowledge of Risk management
• Knowledge of criminal investigations and proceedings
• Successful track record of investigations and convictions within the Claims environment

Duties & Responsibilities
INTERNAL PROCESS:

• Conduct investigations related to matters of white-collar crime, non-compliance of legislation and regulations and wilful acts of deviance
• Liaise with various internal and external stakeholders to build and maintain relationships
• Participate in disciplinary and or legal processes by acting as intitiator, recovery agent or witness
• Testify in civil and or criminal courts when required
• Compile detailed investigation reports which will be used in disciplinary and legal proceedings
• Manage documentations, records, investigation notes and other evidence ensuring accurate and accessible record keeping
• Keep abreast of relevant legislation, regulation and policies
• Provide recommendations to manage risk identified through investigations
• Identify risks and fraud exposures and prevent losses through early detection and prevention of fraud
• Conduct surveillance based investigations outside of normal working hours
• Expose breakdowns or weaknesses in,and the propose enhancements to, controls that pose risk to Momentum Group or any of its subsidiaries
• Liaise with Industry partners in the Forensic fraternity
• Participate in the Investigation of all other criminal acts which are committed against MMI or any of its subsidiaries
• Institute disciplinary and criminal procedures, including presentation of detailed supportive evidential matter
• Present evidence on behalf of the company, during criminal, civil anddisciplinary proceedings
• Establish and maintain good relations with government agencies
• Capture data on the case management system and update according to progress
• Decide on specific equipment/technology/methodology/other role players to use to obtain, secure and analyse data and evidence

CLIENT PROCESS:

• Investigate client queries within the agreed service level and ensure that client receives timeous feedback and escalate client queries to the relevant department or stakeholder
• Provide accurate information and advice to clients and stakeholders to ensure that the client receives the appropriate services
• Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets
• Through honesty, trust and respect provide authoritative, expertise and advice to clients and stakeholders
• Proactively build and maintain client relationships by presenting our innovative and trustworthy product offerings through professional and credible Financial Advisory services
• Deliver on service level agreements and made with clients and internal and external stakeholders in order to ensure that client expectations are managed
• Make recommendations to improve client service and fair treatment of clients within area of responsibility
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service

PEOPLE PROCESS:

• Develop and maintain productive and collaborative working relationships with peers, clients and stakeholders
• Positively influence and participate in change initiatives
• Continuously develop own expertise in terms of professional, industry and legislation knowledge
• Contribute to continuous innovation through the development, sharing and implementation of new ideas
• Take ownership for driving career development
• Effectively manage time and ensure optimal productivity
• Ensure technical product and legislative knowledge is always current to propose the most relevant and innovative client solutions and comply with governance requirements
• Be self-confident, self-motivated and relentlessly pursue targets and goals

FINANCE PROCESS:

• Identify solutions to enhance cost effectiveness and increase operational efficiency
• Manage financial and other company resources under your control with due respect
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum

Competencies

• Written communication and report writing skills is essential
• Interpersonal skills
• Good composure
• Attention to detail
• Problem solving

Policy
We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.