Job Description

We are looking for a well-presented, confident and strong Front of House Supervisor in our upmarket, busy restaurant in Sandton.

You must have experience in a similar position in HOSPITALITY.

Have had previous experience in a Supervisory position

Have experience using Microsoft Office - Excel, Word, Outlook

Making bar & restaurant reservations via Dineplan

Ensure a smooth running of lunch and dinner service

Overseeing reservations and assigning tables to groups and table bookings accordingly

Answer phones as promptly as possible in a courteous professional manner

Ensure all incoming phone calls, whatsapps and emails for reservations and general booking enquiries are dealt with promptly and accurately

Ensure all guests requests are dealt with accurately and only the utmost effort is taken to ensure guests receive outstanding service

Assisting receptionists with seating guests for lunch and dinner service

Monthly staff rostering of receptionists and hostesses

Managing functions and events including creating quotes for events hosted in the restaurant and bar on a weekly basis

Reporting back to the finance department regarding restaurant deposits and payments

Completing daily cash-ups

Responsible for issuing and recording of petty cash

Overseeing and training the receptionists & hostesses

Hiring of new receptionists and hostesses when necessary

Working with the Head Chef to help change menus and keep the website up-to-date once menu changes come into effect

Placing orders for the restaurant, menus, stationery, cleaning materials etc.

Have strong attention to detail

Will be required to work overtime when necessary

Always willing to go the extra mile and take on extra challenges

Be able to manage and communicate with the team efficiently and effectively

Always set an example for the rest of the FOH team

Be able to work extremely well under pressure.

Working Hours : 08h30 - 18h00 / Monday - Friday.

Needs to be willing to work some weekends based on business requirements.

To start immediately.

Job Types: Full-time, Permanent

Pay: R15000,00 per month

Experience:

FOH Reception Supervisor: 3 years (Required)
Work Location: In person