Job Description

Field Support Engineer - JhbField Support EngineerLocation: Rosebank, JohannesburgSalary: R360k xe2x80x93 R420k per annumAbout the Role:Opportunity available for a Field Support Engineer to facilitate successful solution delivery and maintenance on the instrumentation hardware, field services, IT (Software) and remote support.Requirements:National Diploma or Degree in Engineering (Electrical or IT oriented)Onsite Mining experience (Mineral processing beneficial).Software scripting experience (Advantageous)Selection / troubleshooting and configurations experience in Electronics (Power supplies, PLCxe2x80x99s, Wi-Fi, Flood Lights, IP Cameras and more) and in hardware (Servers, network devices, Wi-Fi, and other IT equipment)Experience in server and database hosting, as well as firewalling, etc.Experience in electronic fault finding and replacements.Knowledge in OPC Communication and Setup (Advantageous)Comfortable working within a team of suppliers to deliver relevant solutions to a client(s)A valid Driverxe2x80x99s license and willing to travel.Travel to site - estimated at 20-30 trips per year (trip duration typically 2-5 days, but may at times be up to 4 weeks) to the Northern CapeMedically fit to pass client medicals & perform physical/hand-on duties, this includes a Covid Vaccination certificate. Unfortunately, this is due to the nature of the role and our clientxe2x80x99s industry.Responsibilities:Installation and commissioning of the clientxe2x80x99s machine vision systems (incl. IP camera, IP laser, network switches, LED lights, etc.) on client equipment such as conveyor belts and flotation cells, with a focus on:Sensor mounting and configurationNetwork connectivity & configurationLow voltage power supplySoftware installation & XML configurationHandover, training, and client engagementOn-going remote sensor health monitoring and diagnosticsRemote monitoring and remote maintenance of all clientxe2x80x99s sensors in the fieldRegularly liaising with client to troubleshoot technical issues and to advise customerRemote setup, configuration, calibration and updating softwareDebug sensor, OPC and data integrity problemsAutomated troubleshooting toolbox and standard operating procedure (SOP) development to solve recurring problems more efficientlyLiaising with internal & client IT department regarding infrastructure architecture planning and maintenanceOn-going field servicesWorking closely with our Support Technicians based in Johannesburg & Cape Town

JTJ Group