Job Description

EVENTS COORDINATOR VACANCY

The above-mentioned vacancies exist at Louisville Resort Midrand and will be reporting to the General Manager (GM). Applications are invited from suitably qualified candidates to fill the position.

Position overview:
The Events Coordinator is responsible for driving sales and revenue growth by securing and managing leisure bookings for the hotel. This role involves quoting and negotiating with leisure clients, travel agents, and tour operators to generate new business and maximize occupancy. Additionally, the Events Coordinator ensures exceptional guest experiences by coordinating leisure activities, packages, and special events while working closely with other departments to maintain high service standards.

Requirements:

Matric, Tertiary qualification in hospitality/Marketing management and Arts.

A related qualification or degree is advantageous but not required.

At least 2 Years Working Experience in the same/similar field

Strong communication and interpersonal skills to interact with clients and service providers.

Previously worked in the hotel industry (advantageous)

Strong understanding of hospitality leisure services, including group travel, spa, restaurant, wellness and entertainments.

Knowledge of sales, pricing strategies, negotiation and persuasion skills.

Understanding of guest engagement strategies and activity planning

Organizational and multitasking capabilities in a fast-paced environment.

Proficiency in Microsoft Office and event planning tools/reservation/Social Media Platforms.

Own reliable transport and a valid driver's license.

Willingness to work flexible hours, including weekends and evenings.

Analytical thinking to track sales performance and revenue trends

Responsibilities:

Achieve and exceed set revenue targets for leisure bookings.

Develop and maintain relationships with travel agents, tour operators, and group clients to drive sales.

Driving the planning and implementation of a variety of events, ensuring each one is executed to perfection.

Generate quotes, negotiate pricing, and close leisure sales effectively.

Collaborate with internal departments to ensure seamless execution of leisure events and guest experiences.

Providing administrative support to all departments involved in planning the event, including registration, catering, facilities, audio/visual.

Promote hotel leisure services, packages, and seasonal promotions to maximize revenue opportunities.

Handle guest inquiries, bookings, and special requests in a professional manner.

Monitor guest satisfaction and implement improvements where needed.

Serving as a liaison between the conference attendees and the event organizers by communicating any changes or issues that arise during the planning process.

Scheduling speakers and panellists, arranging for their accommodation, and providing them with any special services they may require (e.g., interpreters).

Proactively seek and secure new leisure business through sales efforts and networking.

Generate competitive and accurate quotes for leisure bookings and group packages.

Manage bookings and reservations, ensuring timely confirmations and guest satisfaction.

Coordinate with marketing to create promotional materials and sales strategies.

Assist in upselling leisure packages, spa services, and recreational activities

Organise and oversee special events, excursions, and seasonal activities for guests.

Ensure all leisure programs align with the hotel's brand and service standards.

Remaining under budget with all costs.

Prepare and present revenue and sales performance reports to management.

Planning for potential scenarios that could impact the integrity of the event

Applications in writing accompanied by a detailed CV should be e-mailed to hr@llsecurity.co.za clearly indicate the title of the vacancy.

Job Type: Permanent

Pay: R10000,00 - R15000,00 per month

Work Location: In person

Application Deadline: 2025/05/13