Job Description

This is an Expanded Public Works Programme implemented by CapeNature in accordance with applicable Ministerial Determination and related guidelines.
CapeNature is seeking to appoint an administration assistant to manage the administrative tasks within the Contact Centre.
The primary purpose of this role is to provide administrative assistance to the Contact Centre Manager.

RESPONSIBILITIES:

Overtime administration: Maintain accurate overtime records, process requests, and submit relevant documentation for approval. Procurement admin & support: Complete specifications and requests for stationery, headsets, protective wear and other items, ensuring timely submission and follow-up. Record keeping: Maintain accurate and up-to-date records, including track sheets and other control documents. Coordinating internal and external meetings. General Administration: Provide day-to-day admin support as required to support the smooth functioning of the Contact Centre and the Marketing & Promotions Unit. Coordinating travel/accommodation bookings and arrangements. Administer petty cash requests as and when required. Assist with reserve closures/emergency notices. Assisting and attending events and activations for Marketing & Promotions

REQUIREMENTS:

Grade 12 No criminal record Ability to write and communicate in any two of the Western Cape official languages In possession of a valid ID document

RECOMMENDATIONS

Computer literacy in MS Word and Excel Possession of a valid driver's licence 2 Years experience in an administrative role Basic tourism knowledge

COMPENTENCIES

Proficiency in Microsoft Office Punctual, neat, and responsible Willingness to travel when required Ability to work in a team and independently Resourceful, problem-solving and initiative taking Attention to detail and accuracy Multitasking and time-management skills, with the ability to prioritize tasks * Demonstrate excellent written and verbal communication skills