Desktop Support Engineer
Port Shepstone, ZN, ZA, South Africa
Job Description
We are seeking a skilled and customer-focused
Desktop Support Engineer
to provide technical support and troubleshooting for our internal users. You will be the first point of contact for end-user IT support across hardware, software, and network issues. This role is ideal for someone who thrives in a fast-paced environment and is passionate about resolving issues efficiently.Responsibilities
Provide first-level technical support for desktops, laptops, printers, mobile devices, and other peripherals. Install, configure, and maintain operating systems (Windows/macOS/Linux) and business applications. Respond to support tickets and service requests via phone, email, or in person. Troubleshoot and resolve hardware, software, and network connectivity issues. Perform system upgrades, patches, and preventive maintenance. Set up and maintain user accounts, permissions, and profiles in Active Directory. Support Office 365 suite, including Outlook, Teams, and SharePoint. Maintain documentation for support processes, asset inventory, and user guides. Collaborate with IT teams for escalation and resolution of complex issues. Ensure adherence to company security policies and procedures.
Job Type: Temp to perm
Contract length: 12 months
Pay: R1215,00 - R1315,00 per day
Work Location: On the road
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Job Detail
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Job IdJD1521332
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPort Shepstone, ZN, ZA, South Africa
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EducationNot mentioned