Desktop Support Engineer

Lichtenburg, NW, ZA, South Africa

Job Description

We are seeking a skilled

Desktop Support Engineer

with strong troubleshooting skills, especially in diagnosing and resolving "position fault" errors on Datamax printers. The ideal candidate will also provide comprehensive desktop, peripheral, and application support for end-users to ensure smooth business operations.

Responsibilities



Provide technical support for desktops, laptops, printers, scanners, and other IT equipment. Troubleshoot and resolve

Datamax printer errors

, including "position fault" issues. Install, configure, and maintain operating systems, applications, and hardware. Perform preventive maintenance and ensure optimal performance of IT assets. Monitor, log, and escalate unresolved issues to higher-level support teams. Assist with printer calibration, firmware updates, and driver installation. Provide on-site and remote support for hardware and software incidents. Maintain inventory of IT equipment and ensure proper documentation of support tasks. Collaborate with vendors for hardware replacement and warranty claims. Educate users on best practices for IT systems and equipment usage.

Requirements



Proven experience as a Desktop Support Engineer or IT Support Technician. Hands-on experience troubleshooting Datamax printers (especially "position fault" errors). Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking. Familiarity with printer management tools and spooler services. Ability to read and interpret printer error codes and service manuals. Excellent problem-solving and communication skills.
Job Type: Part-time

Pay: R300,00 - R350,00 per hour

Expected hours: 20 - 30 per week

Work Location: On the road

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1490701
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Lichtenburg, NW, ZA, South Africa
  • Education
    Not mentioned