TRACKER requires the services of a Representative: Customer Services for the Gauteng region. The successful candidate will be responsible for all related sales support duties for the Johannesburg Sales Department.
Job description
Roles and Responsibilities:
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Process sales contracts received from clients and sales consultants
Follow up on loading of contracts sent in by Brokers, Dealers, Fitment Centres and Sales Consultants
Arranging and following up on scheduling of fitments
Provide stats to Sales consultants, Fitment Centres, Brokers and Dealers
Attend to all queries received from Clients, Fitment centres, Dealers, Brokers and sales consultants by investigating and submitting the query to the relevant department and following up until query is resolved.
Ensure that the Lead Sources and Pricing Sources are captured correctly
Providing insurance certificates
Assist and attend to incoming calls
Liaise with Brokers, Dealers, Fitment centres, Corporates, Sales, staff at head office
Provide service to both existing and prospective clients
Ensuring both the company and the customers' best interest is kept at heart
Minimum requirements
Qualifications, Skills, Experience and Attributes Required: