Customer Service Representative Mbombela
Job Description
Drive sales efforts through effective planning, scheduling and conducting ongoing customer visits
Engage with existing customer base in order to grow sales
Provide ongoing support to customers to ensure client satisfaction
Learn and understand the importance of the company's products and service
Have a good financial acumen
Provide product usage reports/KPI reports as required
Produce customer feedback reports as the role requires.
Stay up to date on industry trends and competitor offerings.
Ability to work independently and meet sales targets.
Report weekly on sales activity and pipeline status
Educational and Experience Requirements:
Education: Matric is essential
Tertiary qualification would be an advantage
Experience: 23 years of experience in customer service, preferably in the healthcare industry. A background in health sciences, medical technology, or a related field is a plus
Communication Skills: Ability to interact professionally, Excellent communication, persuasion, and relationship-building skills
Problem-Solving: Resolve complaints effectively and empathetically
Technical Proficiency: Familiarity with computer skills such as Microsoft Office
Commit to being flexible in working hours
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Job Detail
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Job IdJD1461514
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R20000 per month
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Employment StatusPermanent
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Job LocationSouth Africa, South Africa
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EducationNot mentioned