Job Description

Our client is an established Tutor company looking to hire a Customer Care Administrator . The company has primary school and high school students that need additional subject support

If you are a motivated individual with a passion for people and have superb administration skills please apply

YOU MUST BE BILINGUAL IN ENGLISH AND AFRIKAANS. NO CHANCERS

Successful candidate should reside in the Centurion area and have their own car

Responsibilities:

• Matching of Students with suitable Tutors
• Use and management of the CRM system
• Administration of tutor and student sign ups
• Key liaison between clients and matched tutors for queries, concerns, feedback etc
• Check and monitor the frequency of tutoring sessions
• Approve tutor session reports
• Compile client research and feedback reports

• A minimum of a South African Senior Certificate
• Previous experience as a Recruitment Agent or similar role is an advantage
• Strong communication and interpersonal skills
• Excellent organisational skills and attention to detail
• Must have excellent Computer and Social Media skills to maintain our current automated tracking systems
• Excellent time management skills, ability to work under pressure and meet targets

• Full-time

• R12,000.00 - R15,000.00 per month

• Centurion

• Microsoft Office and related programs (ie. Google Suite, Sheets, Drive, Cloud Storage and retrieval)
• Strong PR , marketing and client care abilities
• Matric / Senior certificate - bare minimum
• 2 xe2x80x93 3 years of administration, client service experience
• Strong interpersonal skills
• Ability to multitask and prioritize effectively
• Excellent communication skills, both written and oral
• Microsoft Office intermediate skills
• CRM experience
• Must stay in Centurion area and have own car

• Afrikaans and English (Required)

Edustaff