Job Description

Job Summary

Our client is an established Tutor company looking to hire a Customer Care Administrator . The company has primary school and high school students that need additional subject support

If you are a motivated individual with a passion for people and have superb administration skills

Successful candidate should reside in the Centurion area and have their own car

Responsibilities:

• Matching of Students with suitable Tutors
• Use and management of the CRM system
• Administration of tutor and student sign ups
• Key liaison between clients and matched tutors for queries, concerns, feedback etc
• Check and monitor the frequency of tutoring sessions
• Approve tutor session reports
• Compile client research and feedback reports

Requirements:

• A minimum of a South African Senior Certificate
• Previous experience as a Recruitment Agent or similar role is an advantage
• Strong communication and interpersonal skills
• Excellent organisational skills and attention to detail
• Must have excellent Computer and Social Media skills to maintain our current automated tracking systems
• Excellent time management skills, ability to work under pressure and meet targets

Job Type:

• Full-time

Salary:

• R12,000.00 - R15,000.00 per month

Location:

• Centurion

Requirements:

• Microsoft Office and related programs (ie. Google Suite, Sheets, Drive, Cloud Storage and retrieval)
• Strong PR , marketing and client care abilities
• Matric / Senior certificate - bare minimum
• 2 - 3 years of administration, client service experience
• Strong interpersonal skills
• Ability to multitask and prioritize effectively
• Excellent communication skills, both written and oral
• Microsoft Office intermediate skills
• CRM experience
• Must stay in Centurion area and have own car

Language:

• Afrikaans and English (Required)

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