Csr (customer Service Representative)
Woodstock, WC, ZA, South Africa
Job Description
Job Title:
Customer Service RepresentativeCompany:
TELUS DigitalLocation:
Woodstock or Maitland, Cape Town (Onsite)Salary:
R7,900 to R9,500 per month + Incentives
About the Role
TELUS Digital is looking for enthusiastic and customer-focused
Customer Service Representatives
to join our onsite team inWoodstock or Maitland, Cape Town
. You will engage with customers via inbound and outbound calls, providing support, resolving issues, and ensuring a positive customer experience. If you enjoy helping people and thrive in a dynamic environment, this role is perfect for you!Key Responsibilities
Manage
inbound and outbound customer calls
with professionalism. Provide accurate information and deliver excellent customer service. Resolve customer inquiries and issues effectively. Maintain clear and detailed records of customer interactions. Meet performance targets and contribute to a positive team atmosphere.Minimum Requirements
Matric certificate
(Grade 12). At least6 months of BPO/Call Centre experience
. Strong communication and interpersonal skills. Ability to work onsite inWoodstock or Maitland, Cape Town
. Problem-solving skills and a customer-centric mindset.What We Offer
Monthly salary between R7,900 and R9,500
. Additionalperformance-based incentives
. Growth and development opportunities within TELUS Digital. Supportive and engaging work environment.Job Type: Full-time
Pay: R7900,00 - R9500,00 per month
Application Question(s):
How many months of BPO experience do you have? What is your most active email address?
Education:
High School (matric) (Required)
Work Location: In person
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Job Detail
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Job IdJD1600930
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWoodstock, WC, ZA, South Africa
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EducationNot mentioned