Job Description

The Credit Controller is responsible for managing and maintaining the companys accounts receivable function from Head Office in Johannesburg, ensuring timely collection of outstanding debts and accurate allocation of payments. The role requires close collaboration with internal teams and external clients to resolve account queries, enforce credit terms, and minimise financial risk, while maintaining positive business relationships. Strong attention to detail, sound financial controls, effective communication, and the ability to work to deadlines are essential to support healthy cash flow and overall financial stability.
Candidate requirements:

• Knowledge of Excel
• General Accounting Principles
• Experience in preparing debtors reconciliations, and resolving queries.
• Experience in a debtors department in the Hospitality Industry is advantageous
• Knowledge of Tourplan is advantageous.
• Attention to detail.
• Determination and patience
• Excellent time management
• Excellent communication skills
• Excellent organization skills regarding documentation and filling

Candidate Responsibilities:

• Accurate allocation of payments received via the various channels available.
• Actively collecting payments according to andBeyond payment terms
• Assisting with Tourplan queries from consultants and other related parties
• Reviewing the Debtors Age Analysis fortnightly and providing detailed feedback.
• Attending monthly Debtors Review meetings with the reservations managers
• Send invoices, account statements and payment reminders to agents.
• Escalating and resolving queries in line with predetermined internal processes
• Conduct monthly debtors review with Sales and DMC Managers and Directors
• Reviewing unallocated cash weekly
• Debtors Reconciliations
• Weekly Bank reconciliations
• Month end processes
• Ad hoc duties as needed.

Skills Required