Community Manager

Cape Town, Western Cape, South Africa

Job Description


Company Description

About Saatchi & Saatchi

Saatchi & Saatchi is the Nothing is Impossible agency.

We are a creative and strategic hub that develops and implements integrated solutions for our blue chip-clients across multiple markets xe2x80x93 from offices in Cape Town and Johannesburg. Wexe2x80x99re a diverse, dynamic, and collaborative team, led by strategy and fired by creativity.

We believe in the power of emotion to break through to people and in the necessity of sharp campaign design to deliver the most effective results xe2x80x93 an approach we call Heart and Smart.

As part of the Saatchi & Saatchi global network, and the Publicis Groupe Africa, we collaborate with partner agencies to deliver a myriad of specialized solutions. Saatchi & Saatchi has a rich history of building brands across Africa.



Responsibilities include (but are not limited to):

  • Manage and monitor multiple social media accounts (daily)
  • Build content calendars and schedule content in line with social media best practice
  • Accurately engage with social media queries or comments across multiple platforms (Facebook, Twitter, Instagram, TikTok, YouTube) in line with brand tone and guidelines
  • Monitor and measure the impact of content, and analyze, review, and contribute to the delivery of social media reports
  • Work with the social media and account management teams to support any agency and client requirements through administrative, community management and research tasks
  • Read and understand content strategy documents and contribute fresh ideas
  • Coordinate and execute social media competition and prize draw by working closely with the account management and production teams
  • Create and manage effective crisis management communication
  • Manage and monitor social media event coverage
  • Keep abreast of trends, tools & applications in line with Advertising best practice
Qualifications

Qualifications / Experience / Skill:
  • Relevant tertiary qualification
  • Minimum 2 yearsxe2x80x99 experience as a Community Manager with an Advertising Agency
  • Proficient in MS Office (i.e., Word / Excel / PowerPoint etc.)
  • Facebook Blueprint, Twitter Flight School or similar social media qualifications will be advantageous
  • A good command of the English language (both written and verbal)
  • Strong organizational and administration skills
  • Strong multi-tasking skills (ability to work across more than one campaign at a time)
  • Social media savvy
  • Well versed in Digital
  • Experience in using social media tools (i.e., Falcon IO, Sprinkler, Hootsuite, Sprout Social)
Additional Information

Personality Attributes:
  • Team player with the ability to work independently
  • Able to remain calm in a highly pressurized environment
  • Assertive
  • Proactive
  • Resilient
  • Approachable
  • Proactive
  • Energetic
  • Creative xe2x80x9cout of the boxxe2x80x9d strategic thinker
  • Problem solver / solution driven
  • Meticulous with attention to detail
  • Other:
o Flexible to work beyond normal office hours (overtime if and when required)
o Comfortable to work from the Publicis Groupe office (on-site)

Saatchi & Saatchi

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Job Detail

  • Job Id
    JD1286777
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned