Job Description

Job Advert Summary

The Commercial Administrator plays a critical support role within the Commercial and Finance teams by ensuring accurate product data management, order quality control, and reliable administrative support across commercial processes. This role requires strong numerical ability, attention to detail, and proficiency in Excel and ERP systems (preferably NetSuite). The Commercial Administrator works closely with Sales, Supply Chain, Finance, and Operations to ensure seamless billing, reporting, and compliance with commercial standards.

Minimum Requirements

Strong numerical and analytical ability. Excellent attention to detail and accuracy. High proficiency in Microsoft Excel (VLOOKUP, PivotTables, data validation preferred). Strong organisational and time-management skills. Ability to work across multiple teams and functions. Clear and professional communication style, verbal and written. Proactive approach to identifying risks, issues, and improvement opportunities. 2+ years of experience in a commercial, finance, supply chain, or administrative support role. Strong intermediate to advanced Excel skills.

Duties & Responsibilities

1. Data & Product Administration

Maintain and update the Bill of Materials (BOM) accurately across all product lines. Support product configuration and pricing updates in NetSuite / relevant systems. Ensure alignment of product documentation, pricing, and configuration between Commercial, Operations, and Finance. Assist Orders in pricing customised solutions for customers, working with the relevant costs and mark ups

2. Financial & Month-End Support

Assist with month-end reconciliations relating to revenue, cost allocations, and stock. Prepare standard month-end and management reports as required. Provide variance explanations and data insights to support commercial decision-making.

3. Order Processing & Quality Control

Perform quality assurance checks on sales orders to ensure accuracy (pricing, tax, product codes, billing terms, etc.). Liaise with Sales and Operations to resolve order discrepancies or missing information

4. NetSuite / ERP Support

Assist in ensuring that NetSuite is operating as it should by performing spot checks to expected results, i.e. compare Sales accounts to prior months in IQ, perform reconciliations of General Ledger expense accounts, etc. Act as liaison between finance and picking on the stock take numbers and assist with reconciliation where there are variances to expected results, i.e. NetSuite stock is higher than actual stock - reconcile physical movements of stock to system movements * Investigate reasons why automations from Salesforce would not be working as they should - e.g. why stock picked potentially not showing under the correct status in NetSuite and/or Salesforce, etc. Are these input errors or system errors.