Job Description

Traderoot is a leading fintech company development company providing cutting-edge financial solutions across various sectors, including e-commerce, banking, and payments. Our mission,

"Perfecting and Protecting Commerce,"

reflects our commitment to innovation, security, and excellence in financial technology.

For Traderoot Africa, the Value-added reseller (VAR) of Traderoot, are seeking an experienced

Commercial Assistant

to assist with the effective management of commercial data, the co-ordination of commercial activities and ensuring the seamless flow of information between the commercial team, customers and other internal teams within Traderoot Africa. The Commercial Administrator plays a key role in assisting to develop strategies to ensure commercial targets are achieved and high-quality customer interactions are maintained. The Commercial Administrator possesses relevant experience within Commercial Department administration.

Key Responsibilities

Commercial documentation:

Prepare and manage commercial contracts, commercial proposals, RFP responses and quotations for clients. Ensure commercial documentation is completed accurately and in full, including the terms and conditions on all documents.

Customer relationship management (CRM):

Maintain and update the CRM system with client information, commercial activities and progress in achieving commercial strategies. Assist in managing and organizing the commercial pipeline, tracking leads, opportunities and stages of commercial strategies.

Communications support:

Co-ordinate internal and external communication with regards to commercial inquiries, requests and issues. Co-ordinate communication between commercial team members and clients, ensuring responses are delivered promptly and professionally.

Co-ordination of meetings and events:

Schedule and co-ordinate commercial meetings, client presentations and conference events. Assist in preparing agendas, materials and presentations and for meetings.

Commercial reporting:

Generate regular commercial reports and analyses to evaluate key performance metrics, commercial metrics and progress towards achieving commercial targets. Assist in analysing commercial data to identify trends and opportunities.

Commercial support:

Provide administrative support to the commercial team with regards to processing of client orders, co-ordination of logistics and following up on client requests. Assist in maintaining accurate and up-to-date commercial records and databases.

Training and onboarding:

Assist new commercial team members by providing training on commercial tools, processes and systems. Assist with developing training materials and resources for commercial team members.

Inventory management:

Monitor and manage inventory of promotional materials needed by the commercial team. Co-ordinate the distribution of promotional materials to commercial team members as needed.

Customer service:

Address client enquiries and issues in a timely and professional manner. Collaborate with the commercial team to ensure they are providing exceptional customer service.

Marketing content creation:

Creation of commercial marketing content and posting on various platforms

Skills, Work Experience, and Competencies

Strong organizational

and time management skills.

Proficiency in

Customer Relationship Management

(CRM) tools.

Excellent

verbal and written

communication abilities.

Excellent

Proposal and RFP

response writing

Analytical mindset

with the ability to interpret market data.

Proficiency in

Microsoft Office Suite

(Word, Excel, PowerPoint).

Ability to build and maintain

professional relationships

.

Problem-solving skills

with a proactive attitude.

Proficiency in

market research

Knowledge or experience within the SADC region or

African Fintech industry

.

Job Type: Permanent

Pay: R12000,00 - R15000,00 per month

License/Certification:

drivers (Required)
Location:

Century City, Western Cape (Required)
Work Location: In person

Application Deadline: 2025/06/26