Job Description

The Internet Explorer 11 browser is no longer supported. We recommend the new browser from Microsoft.
Business Development Manager
Details
Closing Date 2025/07/09
Reference Number HOL250704-1
Job Title Business Development Manager
Business Unit Hollard Insure
Department Hollard Travel
Job Family Operations - incuding Claims, Policy Servicing, Underwriting and Retentions
Job Type Classification Permanent
Reporting To General Manager
Number of Positions 1
Location - Town / City Parktown
Location - Province Gauteng
Location - Country South Africa
Job Advert Summary
Job Purpose
To lead the growth and commercial success of the business through the strategic management of key distribution partners, the implementation of competitive product offerings, and the execution of a targeted marketing and digital strategy. The role plays a critical function in aligning the business with top travel agents and brokers, increasing visibility in the market, and improving internal operational performance.
Key Responsibilities
Strategic Partner Management

• Manage and nurture relationships with the top 20 travel agents to drive mutual growth and revenue.
• Negotiate partnership terms, commissions, and promotional initiatives.
• Monitor partner performance and provide regular reporting and recommendations.

Group Events & Sponsorships

• Plan and execute group events, trade shows, and promotional campaigns aligned with the marketing calendar.
• Attend above events and interact with clients and potential new clients to build and maintain relationships
• Coordinate sponsorships and collaborative promotions with external partners.
• Ensure brand presence and ROI from all initiatives.

Digital & Online Strategy

• Lead the development and execution of the business's digital presence (website, social media, SEO/SEM).
• Drive content strategies and online engagement to increase visibility and customer acquisition.
• Oversee performance analytics and adapt digital campaigns accordingly.

Product Management & Commercial Optimisation

• Oversee the development and lifecycle of product offers (pricing, features, bundling).
• Monitor product performance, customer feedback, and competitor landscape.
• Drive efficiency improvements in processes related to sales, fulfilment, and customer service.
• Do in-depth product training with agents and brokers and ensure we remain compliant

Required Knowledge and Experience

• 5+ years in a commercial, marketing, or partnership management role (preferably in travel or short-term insurance).
• Advantage:? Proven experience in digital strategy and campaign execution.
• Strong commercial acumen and negotiation skills.
• Advantage:? Digital marketing experience with performance tracking (Google Analytics, Meta Ads, etc.).
• Project management and event planning capabilities.
• Excellent interpersonal and stakeholder engagement skills.
• Data-driven decision-making and analytical mindset.
• Strong presentation skills.

Educational Requirements

• Bachelor's degree in Business, Marketing, Travel & Tourism, or related field.

All Hollard appointments are made in line with our DEI policy.
Hollard is unapologetically committed to creating and enabling a workplace that values your diversity with a true sense of care, dignity and inclusion. We actively seek to hire for your different lived experiences (including, but not limited to disability, race, religion, ethnicity, culture, language and social origin , gender diversity, sexual orientation, neurodiversity). These grounds enhance cognitive diversity and psychological safety in our workplace for everyone.
We proudly promote the "Hollard Way we work," which is a combination hybrid work environment at this time. We offer flexibility in our work as far as possible, dependent on the nature of the role. Even if you don't meet all our selection criteria, we encourage you to apply!
Policy
We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals. We encourage applicants living with disabilities to apply.
Hollard does not charge individuals seeking employment any fees, whether for registration, application, administration or placement.
Hollard. All rights reserved.
Powered by graylink
Processing
Delete Account?
Remove Personal Information?
Cancel Request to Remove Personal Information?
Terms & Conditions
Incomplete Profile
You need a complete profile before you can make applications. Would you like to complete your profile now?
Incomplete Applications
You have incomplete applications, view the application to complete
Apply
Nothing yet!
Profile Import Options
Log In Only: Just log in and do not change my profile.
Import and Keep: Import my profile and update matched sections. KEEP sections that do not match. Be sure to clean up any duplicates.
Import and Delete: Import my profile and update matched sections. DELETE sections that do not match.