Job Description

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Business Development Manager - Construction and Engineering
Details
Closing Date 2025/08/07
Reference Number HOL250730-2
Job Title Business Development Manager - Construction and Engineering
Business Unit Hollard Insure
Department Construction & Engineering
Job Family Operations - incuding Claims, Policy Servicing, Underwriting and Retentions
Job Type Classification Permanent
Reporting To Business Unit Head
Number of Positions 1
Location - Town / City Parktown
Location - Province Gauteng
Location - Country South Africa
Job Advert Summary
Job Purpose

• Develop a strategic plan to grow International footprint and GWP
• Custodian of Technical Underwriting and Risk Management including Risk Surveys
• Develop New Business and maintain Key Accounts
• Manage International Operations and Technical Managers

Key Responsibilities

• Reporting: Provide necessary reporting on financial and operational indicators relating to underwriting i.e. GWP, cost management, audit results, underwriting results etc. Provide feedback (reporting) on achievements, pending issues, problems and suggested recommendations to the Head of Engineering
• Talent management, employee development plans, performance management and discipline
• Technical expertise: Excellent knowledge and experience on the fundamentals of the engineering business, policy wording, product knowledge, market pricing and reinsurance.
• Risk Management: Referrals and recommendations following underwriting principles. Query branches on business written outside minimum rating requirements. Review of loss ratios, broker/agent agreements, ensure compliance with rating, underwriting principles and reinsurance.
• Review Bespoke or Broker wording.
• Relationship Management: Interact frequently with branches, brokers and/or agents and clients where required.
• Coaching and support: Providing informal and formal coaching support to team.
• Problem solving: Assisting staff in resolving complex problems while ensuring adherence to standards & objectives
• Decision making: To make recommendations and take decisions on technical or complex underwriting functions.
• Customer service: To ensure that customer service standards are maintained in accordance with service level agreements and to assist with technical advice and other assistance over and above the normal underwriting duties
• Operations Management: Ensure that targets and standards are maintained. Manage compliance with SLA's
• TCF: Ensure customers are treated fairly.
• Monitoring and controlling expenses
• Ensure SOPs are in place with regards to UW Reinsurance and systems are correctly documented and adhered to, ensuring High quality of work standards In these areas
• Ensure the optimal people structures and skills are in place and that the work streams i.e., Operations, UW, Claims, Distribution are well coordinated within Speciality Space and into larger distribution space

Required Knowledge and Experience
Required Knowledge and Skills

• Large project management / exposure
• Presentation Skills
• Report writing
• Pricing and technical underwriting
• People Leadership

Educational Requirements

• Business / Engineering degree or similar insurance qualification

All Hollard appointments are made in line with our DEI policy.
Hollard is unapologetically committed to creating and enabling a workplace that values your diversity with a true sense of care, dignity and inclusion. We actively seek to hire for your different lived experiences (including, but not limited to disability, race, religion, ethnicity, culture, language and social origin , gender diversity, sexual orientation, neurodiversity). These grounds enhance cognitive diversity and psychological safety in our workplace for everyone.
We proudly promote the "Hollard Way we work," which is a combination hybrid work environment at this time. We offer flexibility in our work as far as possible, dependent on the nature of the role. Even if you don't meet all our selection criteria, we encourage you to apply!
Policy
We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals. We encourage applicants living with disabilities to apply.
Hollard does not charge individuals seeking employment any fees, whether for registration, application, administration or placement.
Hollard. All rights reserved.
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