Job Description

We are seeking a detail-oriented and proactive

Billing Manager

to oversee and manage administrative and account-related operations within the organisation. The successful candidate will play a key role in ensuring efficient workflows, accurate record-keeping, and effective communication across departments.

Key Responsibilities:

Administration & Account Management

Process new client applications and create profiles across all relevant platforms Create and maintain client profiles and services on

Avoxi, Splynx, and Xero

Maintain and update installation dates for voice and data services Conduct weekly and monthly checks on clients, active services, and faults Ensure all clients are active and accurately reflected on

Splynx

at month end Manage and maintain all customer account profiles across all systems

Processing & Controls

Receive and process all applications, ensuring services are correctly loaded Perform regular reconciliations and validations of active clients and services Ensure accuracy and completeness of all account-related information

Communication

Act as a point of contact for internal and external stakeholders Manage incoming and outgoing communication via email, telephone, and WhatsApp Facilitate effective communication between departments, teams, and management

Record Keeping & Documentation

Maintain accurate records, databases, and documentation across all platforms Ensure all installation details, service records, and dates are updated timeously Prepare and distribute reports, schedules, and documentation as required Ensure compliance with record-keeping standards set by management

Administrative Support

Provide administrative support to various departments as required Handle sensitive and confidential information with discretion Ensure all documentation is completed accurately and supported by required records

Problem Solving

Identify and resolve administrative issues promptly Proactively identify potential risks and implement solutions Escalate complex issues to management when necessary

Requirements:

Previous experience in an accounts or billing role Strong attention to detail and excellent organisational skills Experience with accounting and billing systems (Xero and Splynx ) Ability to manage high volumes of data accurately and meet strict deadlines Strong communication and customer service skills

Qualifications:

Certificate or Diploma in

Accounting, Finance, Bookkeeping, or a related field

-

advantageous

Knowledge of basic accounting principles and billing processes Proficiency in

Microsoft Excel

and accounting systems (

Xero

- advantageous)
Job Types: Full-time, Permanent

Ability to commute/relocate:

Fourways, Gauteng: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Are you a South African Citizen ?
Education:

Bachelors (Required)
Experience:

Billing Manager: 3 years (Required)
Work Location: In person