Job Description

:

Here at the Mount Nelson, we offer incredible brunch, lunch, afternoon tea and dinner experiences. Our Food and Beverage Department ensures seamless service, orchestrated by the attentive, knowledgeable and approachable staff, setting the stage for an unforgettable dining experience.

This is an excellent opportunity to work with a driven and passionate team focused on providing an incomparable experience. We are looking for a Bartender to join the Food & Beverage team.

Main Duties & Responsibilities

• Provide beverage service to guests in a professional and courteous manner consistent with established standards and service levels.
• Interact with guests, provide recommendations and suggestions to guest for choosing drinks and snacks.
• Greets guests in a courteous and friendly manner.
• Taking inventory and ordering supplies (with the approval of the Outlet Manager) to ensure the bar and table supplies are well-stocked.
• Complete a daily stock take sheet.
• Adhere to all food safety and quality regulations.
• Handling cash, credit, and debit card transactions, ensuring charges are accurate, and balancing the cash register.
• Follow all cash handling procedures as per hotel standard.
• Ensure that the assigned bar area is fully equipped with the necessary equipment and products needed for mixing beverages and serving guests. This includes stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce.
• Maintaining a clean work area which includes removing trash, cleaning tables, washing glasses, utensils, and equipment, mopping and sweeping, and deep cleaning the fridges.
• Staying up to date with the food and beverage offerings on the menu, to assist guests with any queries and recommendations.
• Respond promptly to requests from guests in a polite and professional manner, in accordance to LQA standards.
• To be fully aware of all services and facilities offered by the Hotel.
• Responsible for maintaining the back of house prep rooms, ensuring they are kept neat and clean at all times.
• Provide the service staff and manager on duty with a daily out of stock update.
• Responsible for restocking the bar of all basic supplies (napkins, straws, glassware, garnishes, and all other necessities).
• Assist with the setting up and replenishing of bar snacks, napkins, toothpicks, ashtrays, and other counter items.
• Ensuring the bar is well stocked with ice, liquor, wine etc.
• Assist with ensuring the correct storage, handling, and inventory of all items of stock and equipment.
• Manage the processes to ensure no beverage items ever reaches its expiry dates.
• Assisting with F&B Attendant duties as and when required, to support the team to ensure that the outlet operates smoothly.

• Hospitality qualification advantageous.
• 1- 2 years relevant experience in a similar position within a 4- or 5-star hotel environment
• Excellent communication skills.
• Exceptional customer service orientation.
• Knowledge of silverware - advantageous.
• Good knowledge and understanding of food and wine.
• Excellent knowledge of liquors, spirits, beers, wines and flavor profiles.
• Excellent knowledge of mixing, garnishing and serving drinks.
• Organisational skills

• Competitive basic salary
• Medical aid & pension fund benefit
• Internal Belmond discounts
• Loyalty and recognition rewards programme
• Employee Assistance Programme
• On going Learning and Development opportunities
• Regular community, social and staff welfare events

Belmond