Job Description

The Bartender/ Barista at La Residence is involved in all aspects of beverage service at the property, from specialty coffees and teas, to wine, spirits, cocktails, craft gins, beers, etc. Advising and serving guests, as well as ordering in, and controlling the stock, ensures that the beverage experience at La Residence contributes to our purpose which is "to give our guests a complete experience and a perfect stay". MAIN DUTIES & RESPONSIBILITIES

• To embody and live The Royal Portfolioxe2x80x99s Purpose & Values
• To ensure a superior, friendly and personalised guest service and experience
• Interact with customers and to take orders
• Create and serve hot specialty beverages including all coffees and teas
• Mix ingredients to prepare cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes
• Assess customersxe2x80x99 needs and preferences and make recommendations
• Ability to sell or influence others for up selling and suggestive selling
• Provide guidance to guests on hotel activities, dining options and general hotel and Franschhoek information
• Demonstrate a thorough knowledge of food and beverage products
• Maintain a clean working area by sweeping, vacuuming and dusting
• Maintain liquor inventory and consumption records
• Prepare inventory or purchase requisitions as needed to replenish supplies
• Stay guest focused and nurture an excellent guest experience

REQUIREMENTS, QULIFICATIONS & EXPECTATIONS

• At least 2-years' experience working at a 5* hotel or restaurant
• Up to date product knowledge of Cocktails, Wines and Spirits
• Ability to work long hours, day and night, including weekends and holidays
• Demonstrated excellent written and verbal communication skills.
• A passion to learn, teach and drive improvement in employees
• International experience in a similar environment and traveling experience will be advantageous
• Knowledge of Microxe2x80x99s (POS)
• Team player, happy to do all the jobs in the bar, from cleaning to serving
• Proven job reliability, diligence, dedication
• Must live locally and have good knowledge of local wines, estates, venues, restaurants, attractions, etc.

It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.
South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.
Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test. In order to ensure that we remain POPI compliant, all applications received at this address - www.theroyalportfolio.com/careers/