Assistant Villa Manager
Cape Town, Western Cape, South Africa
Job Description
Job Summary The ideal candidate will support the day to day operations, ensuring a seamless, high end guest experience that reflects the property's intimate and exclusive setting. This role requires a hands on leader who is both service driven and commercially minded, capable of maintaining exceptional standards while guiding the team and responding effectively to the dynamic nature of a luxury boutique environment.
Candidate requirements:
- Tertiary qualification in hospitality management.
- 3-5 years working in a 5 star establishment, an a supervisory or management role.
- Self motivated and revenue focused.
- Strong guest relations skills with excellent communications skills (written and spoken).
- Ability to make decisons underpressure and resolve operational issues with confidence.
- Overseeing daily lodge operations
- Supervising and motivating the team, and ensuring personalized guest interactions from arrival to departure.
- The role involves managing service standards, assisting with revenue generation and occupancy strategies
- Handling guest feedback and resolving concerns promptly, and making sound operational decisions under pressure.
- Additional duties include coordinating with relevant departments to ensure smooth service delivery, monitoring stock and operational controls
- Upholding the brand's reputation for excellence.
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Job Detail
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Job IdJD1651720
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R6,000-6,500 per month
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned