Job Description

The lodge situated within the Greater Kruger in Limpopo accommodates a maximum of 18 guests and operates in a remote bush environment. The Assistant Lodge Management Couple will work closely with senior management, assisting across all departments to ensure consistent service delivery, operational efficiency, and exceptional guest experiences.
Candidate Responsinilities:

• Assist with guest arrivals, departures, and hosting throughout the guest journey
• Ensure high levels of guest satisfaction and attention to detail
• Handle guest queries, feedback, and special requests professionally
• Support daily lodge operations and activity planning
• Assist with reservations, guest communications, and administration
• Support purchasing, stock control, and supplier coordination
• Assist with bar stock control, sales tracking, and cost awareness
• Assist with staff supervision, duty allocations, and leave rosters
• Support staff performance, morale, and service standards
• Step in across departments as needed, including front of house, housekeeping, and maintenance coordination
• Assist with oversight of food and beverage service standards
• Support stock control, service flow, and cost management
• Participate in daily briefings and operational planning
• Assist with basic reporting and administrative tasks
• Ensure lodge standards, SOPs, and safety procedures are upheld

Core Criteria:

• Minimum of 2 years hospitality experience, preferably in an assistant lodge management or supervisory role
• Previous experience within a lodge or remote hospitality environment preferred
• Strong organisational and communication skills
• Hands-on, adaptable, and proactive approach
• Ability to manage multiple responsibilities simultaneously
• Sober habits
• Willing and able to live on site in a remote bush environment
• No children or pets

This is a live-in position.

Skills Required