Assistant Housekeeping Manager

Hazyview, Mpumalanga, South Africa

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Job Summary Key Responsibilities:

Assist the Housekeeping Manager in daily operations, including supervising the housekeeping team and ensuring efficient cleaning schedules.
Maintain high standards of cleanliness, sanitation, and organization throughout the lodge, including guest rooms, public areas, and back-of-house spaces.
Train, coach, and support housekeeping staff to ensure excellent service delivery.
Inspect guest rooms and public areas to ensure they meet the lodges high cleanliness standards.
Monitor stock levels of cleaning supplies and amenities, ordering as necessary.
Ensure compliance with health and safety regulations and lodge procedures.
Handle guest complaints and concerns promptly and professionally to ensure satisfaction.

Requirements:

2-3 years previous experience in an assistant housekeeping manager role, within a luxury hotel or game lodge environment.
Strong leadership and team management skills.
Excellent attention to detail and organizational skills.
Knowledge of cleaning standards and hospitality industry hygiene regulations.
Ability to work in a fast-paced environment and manage multiple tasks efficiently.
Strong communication and interpersonal skills.
Flexibility to work weekends and holidays as required.
A passion for delivering exceptional guest experiences.
Previous experience in a supervisory or assistant management position is preferred.

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