KEY PERFORMANCE AREAS
1. Customer Relations
1.1 Welcome walk-in clients.
1.2 Operate the switchboard, answer incoming calls, distribute calls and take messages.
1.3 Take record and distribute messages accordingly.
1.4 Provide information to providers and l stakeholders (telephonically and via email) & provide feedback on queries.
1.5 Assist in planning and coordinating workshops.
1.6 Participate in Provincial activities (Career Expo's, Job Fairs, and industry related Expo's).
1.7 Provide support to internal and external stakeholders.
1.8 Assist in resolving Chamber related queries.
2. Finance Administration
2.1 Prepare and submit petty cash reconciliation to finance.
2.2 Coordinate travel arrangement for the chamber and process payments of claims.
2.3 Keep an updated claims register for incoming and outgoing claims.
2.4 Assist the chamber with assessing of DG claims.
2.5 Forward proof of payment to stakeholders once paid, if required.
3. DG Contract Administration
3.1 Verify qualification ID on SAQA website.
3.2 Assist in capturing of contracts onto the TETA system for the managing of the contracts.
3.3 Linking of Learner agreements on the TETA system for managing learners on DG funded contracts.
3.4 Assist with uploading contract deliverables onto TETA System.
4. Chamber Administration
4.1 Order office stationery and office equipment for the Chamber.
4.2 Assist with arranging workshops and meetings.
4.3 Take minutes during meetings, where necessary.
4.4 Assist in capturing travel requisitions and follow up on all travel vouchers.
4.5 Perform a variety of routine office assignment such as copying and scanning of documents, filing of various reports following
standardized office procedures.
4.6 Arrange courier and follow up on flow up of documents.
4.7 Filing of various reports, documents, correspondence, etc. following standardized office procedures.
MINIMUM REQUIREMENTS
2. Qualification and Experience
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