Application Support Engineer

Johannesburg, Gauteng, South Africa

Job Description


Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary The Swift team within CIB Payments Technology is looking for a Specialist Application Support Engineer with strong Linux experience to work as part of an integrated (run & build) tribe in lower complexity environments to provide enterprise wide application support across multiple stakeholder groups by maintaining & optimizing enterprise-grade applications (tech products & services).



Key critical skills and experience required:

Minimum 3-5 yearsxe2x80x99 IT/ IT Consulting experience

5+ years Application Support, Management and Diagnostics experience

Experience & understanding of Disaster Recovery, & business continuity management

Excellent communication, analytical skills and decision making ability in collaborative environments

Understanding of specific coding / scripting languages e.g. SQL, Oracle DB

Excellent debugging and problem-solving skills

Strong understanding of Linux

Understanding of Cloud platforms e.g. AWS

Knowledge in networking basic troubleshooting

Understand databases and have the ability to run queries on databases and extract data

Ability to navigate around OS Linux and Windows

Experience with application servers (know their way around servers, logs, monitoring)

Well informed in JBOSS and ability navigate

Experience and ability to transfer protocols, MQ and MFT xe2x80x93 good understanding

Comfortable to work independently as part of a hybrid way of work and leverage of the team as and when required

Problem-Solving: reacting to problems and correcting the program as necessary

Experience on SWIFT application will be will be an added advantage.

Industry, organisational and business awareness knowledge and skill.

Implement the SWIFT customer security framework in accordance with governance and compliance standards.

Key Accountabilities:

TROUBLESHOOTING is critical : ability to understand and breakdown a problem and solve

Ensure that incidents are logged correctly, and closed timeously

Clearly communicate the status of incidents and problem tickets to all stakeholders

Devising possible solutions to anticipated problems

Support the delivery managers by ensuring that the problem records are updated appropriately xe2x80x93 regular or within the dates specified on the last update

Ensure that all change compliance are met, and deployment plans are attached to all plans

Ensure monitoring of monitoring tools to detect problems early.

Ensure that latest patches are applied to the application servers.

Fully responsible for production stability and the change impact to production

Ensure satisfaction with changes and that the changes governance has been complied with and the impact of changes to production is understood before approval for implementation

Education

Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Absa

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1258825
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned