Job Description

 
IT Support Engineer (JB2942)
Alberton, Johannesburg
R30 – 33 500 per month, structured CTC + commission
Permanent
Application closing date:
 
Looking for an IT Support Engineer with experience providing end-user support, configuration, deployment and skilled in sales to join an established IT services provider.
 
This role does require one weekend per month on standby and offers a structured CTC that includes a fuel card, company cell phone, data package, contribution to medical aid and performance support bonus.
 
Minimum Requirements:
End-user support
VoIP
Office and print applications
Switches & Routers
Wifi access points
Firewall and internet policies, security updates and accessibility
Server Physical & Cloud on DHCP; DNS, AD, GP, VM
Office Tenant 365 Profile and Access
Device Performance & Remediation
Network and Firewall configuration and deployment
 
Duties and Responsibilities:
Provide Telephonic, Remote & Onsite Support
Accept, Respond & Resolve Support requests.
Assist JNR Technical Staff as point of escalation.
Proactive Monitor Device Performance, Statuses.
Document client password & Changes, Site Remediation.
Assessment of portfolio prospective IT requirement
Design and present IT Maintenance and repairs proposal
Design, Demo, Quote Core Competency Products & Service.
Collaborate Efforts between Client, Installers, Account & Line Managers.
Research & Development on new product and service.
Achieve Key Performance Indicators.
Achieve Revenue budget and targets.
Attend training session as required to align and adopt technical skill requirement.  
 
 
Please email CV to recruit@kontak.co.za and quote JB2942 in the subject line
For full JD & to apply online https://www.kontak.co.za/vacancies.php   

Skills Required