Job Description

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Our Depot, based in Jet Park, has a permanent opportunity available for a Maintenance Administrator. Strong organising and administration skills are necessary for this role, as well as a high respect for the time lines affecting the role and a team player attitude. This position is an ideal opportunity to deepen your understanding of the car rental business within a fast-paced, exciting industry.

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Position Overview

The core purpose of the role is to follow up on all vehicles out of service at dealerships. The incumbent is responsible for updating comments regarding each vehicle and pushing for a quick turnaround time. Quotes if required need to be received and checked so the Procurement team can issue orders and repairs can start. The incumbent will deal with the relevant technical representative from each OEM regarding excessive downtime and warranty issues.



Should your application be short-listed you will be contacted for an interview. If you have not received an invitation to attend an interview within 3 weeks of the advertised vacancy closure, please consider your application unsuccessful.

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Specific Role Responsibilities

Job Outputs:

Updating Impress and excel spread sheets Office administrative support. Price checking and analyzing of quotes and negotiating beter pricing Daily contact with service advisors and managers at various dealerships Capturing of data Juggling various feedback from various dealerships Updating Impress on work done on a vehicle Compiling weekly stats for reporting purposes Running Tracker reports and updating Impress accordingly Following up with the relevant OEM regarding parts delays Managing parts delays data and ETD`s Preparing downtime billing Preparing service rebate data Requesting quotes, pictures, reports, parts delay forms and job cards from dealerships. Emailing branches on collections and doing follow ups Update data on all relevant systems and Supplier Portals Resolving of technical related queries within 48 hours or escalating if required. Ensure all Maintenance related documents are uploaded to OnBase immediately once updating of systems are completed Dealing with suppliers Performing ad-hoc administrative activities that may not be directly related to the core duties of the position Achieve set KPI
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Qualifications and Experience

Minimum Experience

2 years of administrative experience 2 years of basic mechanical knowledge and understanding of the technical aspects of a vehicle.

Minimum Qualification

NQF Level 4 qualification (Grade 12 or equivalent)

Minimum Requirements

Computer Literacy Code 8 driver's license is a must Proficiency Email/Excel/Word. Must be able to do pivot tables, vlookups and formulate on Excel Be prepared to work overtime when necessary.
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Skills and Personal Attributes

Personal Attributes:

Good people and communication skills. Resilience under stress and pressure Deadline orientated - must demonstrate an acute sense of urgency and commitment. Strong Administrative skills. Accurate and attention to detail. Work in a fast-paced office environment. Preference for teamwork Focus on analyzing and solving problems Focus on communicating clearly and convincingly Passion for optimizing work performance Emotional control when dealing with superiors and colleagues Well-developed written and oral communication skills * Fluent in English