Job Description

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Job Advert Summary

The purpose of this position is to provide effective administrative support to the Food Safety Management System, including FSSC 22000 Version 6, to ensure ongoing compliance and enable the business to maintain certification and meet regulatory and quality requirements.


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Minimum Requirements

Degree (Bachelor Science in Food Science)

Business English: Fluent



Computer literacy (Intermediate)



2 - 5 years' experience in working with senior management



Basic understanding of product technology and formulations



Basic understanding of FSSC 22000

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Duties and Responsibilities

Manage Entropy System

Update Entropy Food Safety system


Communicate to relevant personnel based on instruction for amendments to procedures


Monitor and update the audit schedule and system


Schedule training with relevant roleplayers


Follow up on training completed versus planned schedule

Provide Support for Internal & External Audits

Assist with execution of internal and external audit processes


Coordinate logistical arrangements for inductions and audits


Follow up of corrective action resulting from audit findings


Update of Entropy system and audit schedule

Coordinate Entropy System Training

Schedule training with relevant roleplayers


Follow up on training completed versus planned schedule


Update Entropy system with training schedules and outcomes

Support Customer Complaint Investigations

Gather data for customer complaints for investigation


Monitor and report on trends related to customers complaints on Cognos

Conduct General Administration

Generate and update Root Cause Analyses, Non-Conformances, Hazard Analyses, Critical Control Points and One Point Lessons



Update site procedures



Log K2 modifications and monitor progress of tasks


Record meeting minutes


Support with ad-hoc requests