Job Description

Responsibilities:

• Conduct food safety training for staff and senior management (Internal and outsourced).
• Manage, maintain, and continuously improve the food safety management system.
• Review, update, and implement policies, procedures, and documentation.
• Ensure factory compliance with Halaal (monthly audits), R638, Trade License, and gas/flam-mable substance
• regulations.
• Coordinate store compliance: apply for R638 and trade licenses with relevant municipalities.
• Conduct internal and external audits across regions.
• Coordinate Global Audit requirements and internal audits with relevant national managers.
• Ensure hygiene standards are met and sustained across all operations.
• Ensure adherence to GMP, Sanitation SOPs, and allergen management protocols.
• Verify incoming raw materials and ensure all required documentation is received.
• Trend and analyze customer complaints, micro results, and corrective actions.
• Assist with investigations linked to customer complaints.
• Oversee ordering of cleaning equipment and monitor usage.
• Ensure all testing equipment (thermometers, Testo units, scales) are calibrated and compliant.
• Oversee quality control documentation and ensure accurate record-keeping.
• Manage supplier accreditation in line with company and food safety requirements.
• Handle leave planning, staff scheduling/rostering, and disciplinary actions for the QA/H&S team.
• Liaise with chemical suppliers, pest control providers, testing laboratories, and the laundry service provider.
• Manage waste programs, arrange collections, and review sustainability reports
• Oversee ordering of PPE for factory staff.
• Conduct monthly stock-takes on cleaning materials and consumables.

Minimum Requirements:

• Matric
• B-Tech / Degree in Food Technology, Biotechnology, Consumer Science, or Environmental Health.
• Minimum of 5 years' experience in the FMCG / Food Industry.
• Proficiency in Microsoft Office Suite and experience working with audit or compliance systems
• Internal Audit certificates are advantageous.
• FSSC certificate is advantageous.
• Strong understanding of food safety management systems, hygiene standards, and applicable legislation.
• Excellent communication, analytical, and problem-solving skills.
• Ability to travel across regions for audits.
• Ability to work long hours, weekends, public holidays, and at short notice when operationally required.

Skills Required