Key Responsibilities: Conduct inbound & outbound sales calls to existing customers and save them from leaving and/or sell them new products and services on top of the existing subscriptions and services they already buy from our client. You need to…
12 years of experience in technical support or IT background 1 2 years experience within a BPO contact centre Provide excellent customer experience through technical support Strong troubleshooting skills with hardware (e.g., receipt printers, tablets, scanners) and software. Experience with…
Key Duties & Responsibilities Dealing with both inbound and outbound calls Talking to new and existing customers regarding their accounts Booking appointments and completing care calls. Processing orders for customers Updating customer accounts Following agreed call scripts Updating databases with…
SUMMARY: We are seeking highly skilled Technical Agents to join our Lightspeed HOSPO Team, a dynamic environment where your expertise and passion for technology will shine.Responsibilities & Duties:As a valued member of our elite support team, your key responsibilities include:…