Key Responsibilities Provide client support through daily operational security tasks Monitor the service desk/ticketing system and respond to incidents and requests in a timely manner Perform change management activities, including logging and documentation Create and maintain firewall policies and conduct…
Key responsibilities: Ensure uptime, stability, and incident resolution of our current production SIEM/SOC/IR/Observability systems This includes sysadmin functions like resource and capacity management Our customer SIEM tenants are backed by an SLA with punitive measures, ensuring the uptime SLA is…
Key Responsibilities Administer, monitor, and maintain Windows Server environments, Microsoft 365, and Active Directory. Manage and support virtualization platforms, storage solutions, and network services. Perform routine system backups, updates, and patch management to maintain security and reliability. Troubleshoot and resolve…
Key Responsibilities: Team Leadership & Coordination Lead, mentor, and support the four Senior Desktop Support Technicians across all sites (Somerset West, Wellington, Boskop, and Boksburg). Ensure consistent technical standards, processes, and quality of service across all locations. Conduct regular team…
Key Responsibilities Technical Delivery Design, develop, and maintain SharePoint Online sites, libraries, workflows, and custom components. Build high quality PowerApps (Canvas and Model Driven) to automate and streamline business processes. Develop and optimise Power Automate flows for integration, automation, and…