We are seeking an experienced NOC Manager to lead and manage a 24x7x365 Network Operations Centre. The role is responsible for overseeing up to 25 Tier 1–3 engineers, ensuring operational and customer service excellence, service availability, and SLA compliance across…
We are looking for an experienced Service Delivery Manager to act as the key link between sales, support, vendors, and customers. The role focuses on driving exceptional customer satisfaction by ensuring service level agreements (SLAs) are met, service performance is…
Role Purpose Manage and ensure the stability, security, and continuous improvement of client firewalls (physical or virtual) using multiple OEM’s and management platforms for centralized, cloud delivered visibility, AIOps driven insights, configuration governance, and reporting, policy lifecycle management, threat prevention…