Job Description

Role Purpose

Manage and ensure the stability, security, and continuous improvement of client firewalls (physical or virtual)

using multiple OEM's and management platforms for centralized, cloud-delivered visibility, AIOps-driven insights, configuration governance, and reporting,

policy lifecycle management, threat-prevention tuning, incident response, automation, and compliance reporting to ensure secure, resilient, and auditable network perimeters.

High-Level Accountabilities

Ensure all firewalls are operating on the latest stable and vendor-recommended software versions. Apply patches promptly in the event of known vulnerabilities. Fulfil requests to add, remove, or modify security rules (IMACD's) e.g. process and implement whitelisting or blocking requests. Conduct bi-monthly firewall rule reviews (Threat prevention & Tuning), including optimisation and cleanup (Policy Hygiene & Rulebase lifecycle management). Implement and manage any change requests involving firewall configuration or policy adjustments, initiated via (a) Service Request (b) Project or (c) SIP Perform troubleshooting for firewall and network-related incidents, aligned to Incident severity (P4 to P1). Maintaining the performance and security posture of critical network security appliances by delivering prompt updates, and efficient issue resolution. Ensuring All tickets (IMACD) are updated in the Service Desk Tool, and adheres to the service SLA. Ensuring BPA (Best Practice Adoption) per client firewall Monthly FW assurance reporting (selected clients) Deploy new Virtual / Physical firewalls Participate in DR exercise Weekly Operational check-in session Bi-Monthly client check-in sessions (selected clients) Monthly BPA / Assurance reporting and review

Minimum Qualifications and Certifications

Diploma or Degree in Information Technology, Computer Science, Cybersecurity. Related work experience may be considered in lieu of formal education in some cases. Preferred Industry certifications

PCCSA - Palo Alto Networks Certified Cybersecurity Associate (Entry-level) PCNSA - Palo Alto Networks Certified Network Security Administrator (Intermediate; minimum standard for most roles) PCNSE - Palo Alto Networks Certified Network Security Engineer (Strongly preferred for mid to senior-level roles) Strata Cloud Manager / AIOps & Best Practice Assessment training or micro-certification

Additional certifications:

CompTIA Security+ Cisco CCNA Security Fortinet NSE certifications

Technical Skills and Experience

Experience:

3-5 years managing enterprise firewalls; 2+ years specifically on Palo Alto (or equivalent senior-level experience). Proven practical experience with Panorama, HA configurations, policy management / migration, SSL decryption, GlobalProtect, and cloud-delivered firewalls. Proven practical experience and understanding of firewall rules/policies, NAT/Security profiles, User-ID, App-ID, and Content-ID Proven practical experience with Strata Cloud Manager (multi-tenant setup, AIOps dashboards, best-practice checks, configuration governance, role-based access).

Technical Skills:

Strong TCP/IP, routing (BGP/OSPF), NAT, VPN (IPSec/SSL), DHCP, DNS fundamentals. Log analysis, packet capture (pcap), and troubleshooting methodologies. Familiarity with SIEM/SOAR platforms Secure configuration baselines, BPA, compliance frameworks.

Soft Skills:

Analytical, methodical problem solver with strong attention to detail. Clear written/verbal communication Ability to engage at all levels of an organization. Ability to prioritize, work under pressure, and collaborate across network, cloud, NOC and SOC teams. Resilience
Job Type: Full-time

Pay: R60000,00 - R80000,00 per month

Application Question(s):

Do you have the following certifictions: PCCSA, PCNSA, PCNSE. Please submit proof of certification with our application. Do you have SCM experience, if so briefly describe how you have used SCM in your current role
Work Location: In person