Job Summary: We are seeking a compassionate, diplomatic, and highly organized Mediation Call Centre Representative to join our team. This role is central to facilitating communication between parties in dispute, gathering relevant information, and scheduling or supporting mediation sessions. The…
A Call Center Agent, also known as a Customer Service Representative, is responsible for handling customer inquiries, complaints, and feedback via phone, email, or chat. Here is a comprehensive job description: Key Responsibilities 1. Answer customer calls: Respond to customer…